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My Canon 3100 will not print from my e-mail. Paper runs trough like it is printing but nothing appears on the paper. I just installed new cartridges.

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My Canon 3100 will not print from my e-mail. Paper runs trough like it is printing but nothing appears on the paper. I just installed new cartridges.

1 Answer

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answered by (77.9k points)
edited by

In order to fix this problem, you need to check if the same thing is happening when you try to print from a document on your computer. If the problem persists, try to re-install the driver for the printer that you can find on the following website. Also, you can check the following website for a printer troubleshooter.

If this issue is happening only when you print from your e-mail, try checking the printing settings or try to copy your e-mail into a Word document for example, and print it from there.

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