First time here? Check out the FAQ!

I have lost my credit.

0 votes
asked by
edited by

I logged on yesterday morning (I have a credit of € 21.07). I went out and I returned to connect, but I just couldn't. I did sign up again with the same name and the same password, but the credit was set to zero.

1 Answer

0 votes
answered by (236k points)

You will have to contact the ones you've created the account on. Typically, this shouldn't happen unless you've violated the ToS. Access the same website you've created your account on, and look for the Contact US button. After you contact the developer, provide as much information as you can about your purchase. If everything checks out, the developer should restore your account with the lost credit.

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register