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My DTSoft Virtual CD-Rom Device doesn`t work.

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asked by about DTSoftwarePack
edited by

My DTSoft Virtual CD-Rom Device is not working properly. Windows leaves this message for me: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete". What can I do to make it work?

1 Answer

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answered by (193k points)

You have installed the application without Administrator rights. The easiest fix is to completely remove the application but next time you'll install it, make sure to use Run as Administrator. The setup needs to add registry entries. Without these rights, you will encounter errors like the one above.

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