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My VPN certificate expires soon and I got a new Token sent via email. How do I activate the new Token?

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asked by about RSA SecurID Software Token
edited by

I'm running the RSA SecurID application on my iPhone 5 to generate the PIN for using AnyConnect on my MacBook Pro. My VPN certificate expires soon and I got a new Token sent via email. How do I activate the new Token?

1 Answer

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answered by (132k points)
edited by

In order to activate it, you need to open the email that contains your software token file on your iPhone 5 device. Scroll at the bottom of that email and select the attachment but do not open it. Press the iPhone 5 menu key and select the Import SecurID Token option. Confirm the process to import the token to the RSA application and after you receive Token successfully imported message, click OK. After that, from your computer go to the official web page, click the Test Your Token button and enter your User ID and Passcode. To obtain the Passcode, you need to open the RSA SecurID application on your device, enter 0000 as PIN and press Enter. After that, from your computer create and confirm a new PIN, click Submit and wait for the token code to change on your device. After that, enter your new PIN in your device and copy the new Passcode in the Test Your Token - Authenticate form. Click Submit and you should receive the You have successfully authenticated with your SecurID token message.

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