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I am having trouble converting Jetform PDFs.

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asked by about JetForm Design
edited by

After an updated JetForm PDS is copied to production, I get an Adobe Acrobat error: "Acrobat could not open PDF because it is either not a supported file type or because the file has been damaged." What are some possible causes for this result?

1 Answer

0 votes
answered by (193k points)
edited by

Try to apply the available patch packages and update your Adobe Reader software. Once you've performed these operations your PDF files should be compatible with Adobe Reader.

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