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Unable to read Chinese characters.

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asked by about ZiGuang HandWriting System
edited by

I use the ZG Handwriting System for a year or so. Recently, I had to reformat my computer. Unfortunately, when I reinstalled ZG Handwriting program, it finished the installation but now it does not recognize the Chinese characters. When I write a Chinese word on the ZG pad, it only shows up properly on my desktop screen, but not on a Wordpad or email, it shows weird characters. My OS is Windows 7. Am I missing something?


1 Answer

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answered by (193k points)

Please go to Control Panel of your Windows and locate Region and language. Go to Keyboard and languages then select Change languages. Add Chinese and everything that you need for Chinese. If this is not working for you, please download and install the required fonts so that you have Chinese support. I believe this is the fix for this issue.

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