I use the ZG Handwriting System for a year or so. Recently, I had to reformat my computer. Unfortunately, when I reinstalled ZG Handwriting program, it finished the installation but now it does not recognize the Chinese characters. When I write a Chinese word on the ZG pad, it only shows up properly on my desktop screen, but not on a Wordpad or email, it shows weird characters. My OS is Windows 7. Am I missing something?