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We are trying to log in to StarBuilder but it tells us there is max active users but nobody is logged in. We are not able to get back into the program. How do we unlock it?

0 votes
asked by (120 points) about Data Assistant for StarBuilder
edited by

We are trying to log in to StarBuilder but it tells us there is max active users but nobody is logged in. We are not able to get back into the program. How do we unlock it?

1 Answer

0 votes
answered by (329k points)

Try uninstalling the application and then installing it again. This should fix it.

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