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Image Scan Tool is not working as it should.

0 votes
asked by (120 points) about Image Scan Tool
edited by

I installed Image Scan Tool to work with my new slides 2 PC mk3. The icon of the program is on the computer but when I click on it, nothing is happening. I uninstalled and reinstalled about 12 times. Still nothing. When I plug the slides 2 PC mk3 in the USB plug, there is a red light on the scanner but then it goes away.
Can you help me? Thank you!

1 Answer

0 votes
answered by (329k points)

Try to use the support CD to install the required drivers then use the application again. It's likely possible that this is the main cause the application is not working as it should. Alternatively, you need to download another version of the application to increase compatibility and fix active bugs that may prevent you to use the application.

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