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My printer does not send documents to my computer.

0 votes
asked by (120 points) about Canon My Printer
edited by

My printer does not send documents to my computer. Is that a problem of my printer or do I have to make some changes to the settings?

1 Answer

0 votes
answered by (194k points)

You need to make sure that the computer recognized the printer. If you don't have the drivers installed, I suggest you to install them from the Support CD that arrived with your printer. Alternatively, you can check on the Device Manager. If there are no drivers installed, the printer will be shown with a yellow question mark. Alternatively, check the cable connecting the printer to the PC. This could also be a cause to this error.

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