From what it seems, the pre-made module is not configured to produce a simulation or it is corrupted. In order to fix the problem, I recommend that you compile your own module and run it. If it doesn't work, uninstall the software and then install it again. If you don't know how to create your own module, contact the support team and ask for a guide. You can get in touch with them using the contact information that you can find on their website.