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Does anybody have problems with sending PDFs with Maxx mailer?

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asked by (120 points) about maxx PDFMAILER
edited by

Does anybody have problems with sending PDFs with Maxx mailer? Some people I've send PDF files got the attachment and some didn't. Does anybody know whether the problem is in the settings or not?

1 Answer

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answered by (236k points)

The problem with the availability of the PDF is entirely related to server's configuration data. This means that some email services don't allow a certain file size or file format. This is the main cause that they don't receive the emails in their original form. Try contacting them manually or check the email service they're using to know which files are accepted and which not.

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