I need to update my phone (Sony Ericsson Xperia x10) but is shows an error.

Question

I need to update my phone (Sony Ericsson Xperia x10) to version 3.1. Whenever I try to download, it shows an error. That error is caused by the log 1313073996953, which is in the configuration file. I don't know what to do.

Answer 1

Try to reinstall Sony PC Companion and make sure you have a stable Internet connection. After installation, add the application to the exception list in the firewall's configuration settings. Since this is an Android based phone, go to Settings > Developer options and enable USB Debugging. After you perform this operation, plug the phone and start the update process and make sure that the battery level is above 50 %.