It can not be backed up or anything. It only shows picture of iTunes and USB card. I've tried everything. Any help?

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asked by about Apple Software Update
edited by

It can not be backed up or anything. It only shows picture of iTunes and USB card. I've tried everything. Any help?

1 Answer

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answered by (264k points)
edited by

Try using Revo Uninstaller. Even if it can't uninstall the application normally, it will force it to uninstall by wiping out all traces of its presence from the system.

Once the process completes, re-install the software and try performing other updates.

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