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ZoomBrowser is not working.

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asked by about ZoomBrowser EX
edited by

Every time I'm downloading the pictures from my camera, the ZoomBrowser utility says that it's not working. What can I do?

1 Answer

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answered by (193k points)
edited by

In order to fix the issue, I suggest you update the software to the latest version. Navigate to the Canon Downloads page, identify your camera model, click the Drivers and Software link, download and install the program. Also, press the Windows + R key combination, type devmgmt.msc and click OK. Expand the Universal Serial Bus controllers list, right-click on the driver and select Uninstall. After that, reboot your computer, connect the camera, press Scan for hardware changes icon from Device Manager and wait Windows to retrieve the drivers.

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