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I have problems connecting to the Internet.

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asked by (120 points) about Cyberlux Palladium
edited by

I have problems connecting to the Internet. Can you help?

1 Answer

0 votes
answered by (132k points)

In order to fix the connection issue, go to Start > Control Panel > System and Security > Windows Firewall > Allow a program through Windows Firewall and check the box next to Cyberlux Palladium. If you can't find the application in the Allowed programs and features window, press the Allow another program button, navigate to the installation directory, select the executable file and press Add.

After that, from the Advanced Settings select Inbound Rules > New Rule. Check the Port box, click Next, select All local Ports and follow the self-explained steps. Also, make sure that your security program doesn't block the connection. If the problem persists, uninstall and install the application again. Also, you can use +32 (0) 2 537 24 40 phone number or info@data-concept.eu email address to get in touch with an official technician.

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