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My iPod is not found. I want to perform diagnostics.

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asked by about Apple Software Update
edited by

My iPod is not found. I want to perform diagnostics.

2 Answers

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answered by (4.2k points)
edited by

Your computer will not find it. Only iTunes will, and you'll be able to sync music from there.

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answered by (194k points)

Remove iTunes and perform a re-install then go to iTunes, attach the iPod and select it. Use Restore because this function will restore functionality to your iPod. It happens from time to time that the files used to recognize the device get corrupted because of various causes.

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