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How can I solve the "Reload Software: 552" error?

+1 vote
asked by (130 points) about BlackBerry Device Software for the BlackBerry 8520 smartphone
edited by

I can't use my Blackberry. How can I solve the "Reload Software: 552" error?

2 Answers

0 votes
answered by (140 points)

My blackberry has been unusable for two month now.

Blackberry bold 8520 keeps giving me a message to reload the software.

0 votes
answered by (193k points)
edited by

In order to fix the issue, you need to to perform a clean reload of the BlackBerry Device Software. For this purpose, visit BlackBerry official web page and download and install BlackBerry Desktop Manager on your computer. After that, connect your device to your PC using the USB cable and launch the software. Go to the Device menu, select Update and click View other versions from the lower left corner. Check your Blackberrry OS box if it is not automatically detected and click Install. Un-check the Back up device data option and press the Install update button.

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