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I receive a "Command acknowledged, but answer not sent" message.

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asked by (120 points) about VeriAdmin
edited by

I try to enrol but I receive an Error 105: "Command acknowledged, but answer not sent". I use VeriAdmin v7.30.

1 Answer

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answered by (193k points)
edited by

This error occurs because the user removes the finger prematurely. In order to fix the issue, hold the finger 5 seconds more after the "Hold Finger" message disappears. If the problem persists, use 905 940 7477, 888 940 7477 phone numbers or email address to get in touch with the support team.

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