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I receive a "Command acknowledged, but answer not sent" message.

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asked by (120 points) about VeriAdmin
edited by

I try to enrol but I receive an Error 105: "Command acknowledged, but answer not sent". I use VeriAdmin v7.30.

1 Answer

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answered by (193k points)
edited by

This error occurs because the user removes the finger prematurely. In order to fix the issue, hold the finger 5 seconds more after the "Hold Finger" message disappears. If the problem persists, use 905 940 7477, 888 940 7477 phone numbers or suport@bioscrypt.com email address to get in touch with the support team.

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