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Computer connection to printer.

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asked by about HP Deskjet All-In-One Software
edited by

It will not print a test page. I cannot print. Can you help?

1 Answer

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answered by (264k points)
edited by

There are two possible causes for this error: the printer is not working properly due to various faulty components or the drivers are not properly installed in your computer in which case you need to visit HP Support and download the drivers. Visit the website, enter your product model then select your operating system and click on the Software & Drivers to download them. Proceed to installation and then you can test the printer and its printing capabilities.

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