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It says that the format is unknown.

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asked by (120 points) about BT-PlotAssistant
edited by

When I'm trying to print a file it says that the format is unknown. I can manually change each file to .tiff but I need help to configure the software to recognize them. Can you help?

1 Answer

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answered by (193k points)

You don't need to manually change the file format to .tiff if it is displayed as "Unknown". Double-click the Unknown entry below the Format section and select TIFF from the drop-down list. In this way BT-PlotAssistant will automatically recognize the files. Check the page 29 from the official user guide for further information.

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