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I can't launch the application.

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asked by about Corel Painter Sketch Pad
edited by

I purchased Corel Painter Sketch Pad, but when I open it, it shows only the Help. When I press Help, everithing freezes. What can I do?

1 Answer

0 votes
answered by (193k points)
edited by

From what it seems, the installation package of the product is corrupted. In order to fix it, I suggest you delete the installer and download a new copy. Once the downloading process is completed, launch the installer and follow the on-screen steps. After you receive The installation Wizard has been successful message, click Finish, open the program and press the Enter Serial Number button. Type in the provided field the serial key received when you purchased the software, click Continue and follow the instructions.

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