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Where can I download a new version?

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asked by (120 points) about Easy Family Tree Deluxe®
edited by

Previously, I had a HP 98 computer that came with the software pre-installed. I downloaded lots of genealogy files on the disc. Currently, I have a Dell Inspiron 531 and the Easy Family Tree 3.l disc is not working. How can I solve this problem? Where can I download a new version?

1 Answer

0 votes
answered by (193k points)

Unfortunately, the application has been discontinued by its developer and you can't acquire it anymore. Also, the latest version of the program is not compatible with the newest versions of Windows and the solution to run it on your computer can be the Compatibility Mode. Since the disc is not recognized by your new laptop, press Windows + Pause/Break key combination and open Device Manager. Expand the Disk Drives list, right-click on the driver and select Uninstall. Reboot your PC, press Scan for hardware changes icon from Device Manager and wait Windows to retrieve the drivers. If the disc is still not recognized, run the Fix It utility provided by Microsoft.

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