On the American Greetings® CreataCard® Platinum 5 second CD is a part from the installation package. You can't finish the installation process without that CD. In order to fix the issue, press Windows + Pause/Break key combination and open Device Manager. Expand the Disc drives list, right-click on the driver and select Uninstall. Reboot your computer, press Scan for hardware changes icon from Device Manager and wait Windows to retrieve the drivers. If it doesn't help, run the Fix It utility provided by Microsoft. It is developed to identify and repair CD or DVD drive issues, when you cannot run CD or DVD discs. If it doesn't help, you need to look for a replacement CD on Amazon, eBay or other similar websites.