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I can't download it.

0 votes
asked by (120 points) about HP Photosmart Prem-Web C309n-s All-in-One Driver Software Rel. 6
edited by

My attempt to download doesn't pass 25% and freezes. What can I do?

1 Answer

0 votes
answered by (132k points)

In order to solve the problem, press Alt + Ctrl + Delete key combination, open Task Manager and close all unnecessary applications that may use your Internet bandwidth. After that, navigate to the official web page, select you operating system, click Next and download the files. Also, since the installation package is large, I recommend you use a download manager that will help you to increase the speed. If you still have issues, temporarily disable your security program and Windows Firewall, run a registry cleaner and try again.

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