In order to fix the issue, go to Start, type dxdiag and open the utility. Click the Display tab, check your Video Card model and download and install the latest drivers from the developer's web page. If it doesn't help, uninstall the I-O DATA GV-MVP/RZ3 device and install it again. If the problems persists, use
+ 852-2314-1169 or
+ 886-2-2523-1399 phone numbers to get in touch with an I-O DATA technician.