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Update and subscription issue

+1 vote
asked by about Norton Security
edited by

Yesterday I tried to download an update to my current Norton subscription and instead I got what appears to be a new Norton with a 35 day trial period. I don't want that. I still have plenty of months remaining on my current Norton subscription. I want my old subscription back.

1 Answer

0 votes
answered by (329k points)
edited by

The update to a newer version is commercial. If you want to use your old subscription, remove the application entirely and re-install it using your old software package but don't update. This is the only way to preserve the license.

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