To solve this problem, you can try several things. I suggest you try to completely uninstall this application. To do that, you can try using the third-part tool like Revo Uninstaller. After that, try running AdwCleaner to make sure that there are no leftover rogue registry keys or toolbars in your system.
After you completely remove the software, try to install it again and update it to the latest version available. This may fix your problem.
