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I was unable to install the software from the CD and I install it from the Internet. It works, but it doesn't recognize my YP-S3J MP3 Player. What can I do?

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asked by about Samsung Media Studio
edited by

I was unable to install the software from the CD and I install it from the Internet. It works but it doesn't recognize my YP-S3J MP3 Player. What can I do?

1 Answer

0 votes
answered by (132k points)
edited by

There are two official programs compatible with your device: Multi Media Studio and Emodio. From what it seems, your program is not developed for YP-S3J MP3 Players and I suggest you uninstall it:

If you use Windows XP or below, you can go to Start > Control Panel > Add or Remove Programs. In the Currently installed programs box, click on the program and then click Remove.
If you have Windows Vista or above, you need to go to Start > Control Panel > Programs > Programs and Features. Select the application and click on Uninstall.

After that, go to official web page, click the Software tab, press the button below the File option, save it to your computer and install the application following the provided instructions. If it is still not recognized, right-click the Computer icon, select Manage and go to Device Manager. Right-click the driver from Universal Serial Bus controllers section and click Uninstall. Restart your computer, plug in the device using the USB cable and click the Scan for hardware changes icon from Device Manager. Windows will automatically find and install the drivers for your player.

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