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I can't use Samsung Media Studio due to an error.

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asked by about Samsung Media Studio
edited by

I have the latest version of Samsung Media Studio, but when I open it, I receive " "Failed on loading FileInfo.dll. Please download the latest version of the program and install it" message. What can I do?

2 Answers

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answered by

WHY MY SAMSUNG MEDIA STUDIO DOES NOT LOAD OR START

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answered by (193k points)

In order to fix the issue, remove the software from your computer (Control Panel > Uninstall a program), run CCleaner or Glary Utilities and reinstall it. If you don't have the Samsung Media Studio installation package, you can visit Software Informer review page of the product in order to obtain an official link to download it. Click the green Download button, save the file to your computer and install it following the on-screen instructions. If you still have issues, I suggest you run Dll-Files Fixer. It is a utility developed to solve all major .dll related problems.

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