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I've loaded the software, but there is no icon to confirm the installation.

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asked by (120 points) about HP PSC & Officejet Corporate Edition
edited by

I've loaded the software, but there is no icon to confirm the installation. It doesn't appear in the Control Panel. What can I do?

1 Answer

0 votes
answered by (193k points)

From what it seems, the software is not installed properly. First, delete the installation package and navigate to HP Support page to download a new copy. After that, press the red Download button, save the file to your computer, launch the installer and follow the on-screen instructions. If you have issues, make sure your computer runs Windows 98, Windows ME, Windows 2000 or Windows XP operating system.

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