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I downloaded it 3 or 5 times, and I can't install it. What can I do?

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asked by (120 points) about AT&T Self Support Tool
edited by

I downloaded it 3 or 5 times, and I can't install it. What can I do?

1 Answer

0 votes
answered by (132k points)
edited by

If you're using Windows XP or below, try to update Windows Installer. If your computer runs Windows Vista or above, update Windows Installer through Windows Update. After that, right-click the installation package and select Run as Administrator option. If the problem is not solved, you need to request a new download copy from the developer.

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