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We cannot open the device.

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asked by about MagTek MTD Encoder / Reader Demo
edited by

We cannot open the device due to "Error #8012". What can we do?

1 Answer

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answered by (193k points)

In order to fix the issue, right-click the Computer/My Computer icon, select Manage, open Device Manager and uninstall the MTD device drivers. After that, reboot your computer, connect the device, press Scan for hardware changes icon from Device Manager and reinstall the drivers. Also, download and install the latest version of MTD Encoder/Reader Demo Program and make sure you're running Windows 95, Windows 98, Windows ME, Windows NT, Windows 2000, or Windows XP. If the problems persist, use the contact information from the official web page to get in touch with the support team.

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