In order to fix the issue, I suggest you reset its settings by uninstalling and then reinstalling the software. If it doesn't work, go to the official web page, enter the email address used when you purchased the program and update the software following the provided instructions. All the updates are free of charge. If you still have issues, you can get in touch with a MicroVision Development technician using the contact form from their website. As an alternative, you can use a similar application from Software Informer database.