In order to update the application, you will need to temporarily disable your Windows Firewall. For this purpose, go to Start > Control Panel > System and Security > Windows Firewall and click the Turn Windows Firewall on or off button from the left. After that, check the Turn off Windows Firewall (not recommended) box and try updating the application. If it doesn't work, try to temporarily disabling your security program. Check the HP Support page for further information.