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The webcam is not working after I reformatted my laptop.

+23 votes
No avatar asked by (220 points) about Acer Crystal Eye webcam
edited by

I reformatted my Acer laptop. After this process, I installed all the drivers and software from the Acer CD. When I tried the Crystal Eye built-in webcam it failed. Every time I try to open it, a text box appears saying "Camera Not Found". Do you know how I can fix it? I followed the instructions but I'm not sure why it's not working.

23 Answers

0 votes
No avatar answered by (1k points)

You probably need to download the official came software for your computer. just search for the term "laptop model and company support" for exampe- "hp support" for hp laptops. open the website and download the camera application from the download section. Install and restart your PC.

0 votes
answered by (300 points)

I also have the same opinion for you! This is confusing! Help!

0 votes
answered by (180 points)

You need to reinstall the drivers for the webcam. If you look up your model in Google you should be able to download either the software pack for it or the driver pack. You can also do a scan in system tools on windows to make it pick up / recommend one. Running windows update may also fix this.

0 votes
No avatar answered by (100 points)

Maybe you need to try to download the driver)

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