When I go to my website the .jpg appears, but when I try to click on Play it turns to a black screen. What should I do?
Please post your the URL link to it as well. So other users here may be able to check from there.
In order to fix the problems, I recommend you update the drivers of your graphic card. After that, remove the software using its uninstaller from the installation directory and download and install the latest version from the official download center. If you still have problems, try contacting the support team using the provided Contact Us page.