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NetLinx Studio connection problem.

+1 vote
asked by (130 points) about NetLinx Studio
edited by

I am using Netlinx Studio 2 software and I'm trying to make a connection to an AMX AXF-BP Axcess Control System Card Frame. I'm having problems establishing the communications. When I try to transfer a file or just look at the online tree, I can't connect to the Card Frame controller. I have set up the communications settings just like the help file says to. Can you help me?

1 Answer

0 votes
answered by (132k points)

In order to fix the connection problems, I suggest you temporarily disable your antivirus program and Windows Firewall. After that, configure again the communications settings following the instructions from the help file and try to access the Card Frame controller. If you still have issues, upgrade the NetLinx Studio utility to the latest version and try again. If you can't connect, you will need to contact the support team.

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