I just purchased a hp compaq presario a900 notebook pc last week from best buy. They were supposed to have it set up so that when I got home all I had to do was connect my netgear router and whala!, i would be ready to get online...(I paid the $50 extra for them to download and install everything...) the problem is that I cannot get my laptop to even LET me turn on my WLAN.
When I am in the HP Wireless Assistant, It says " This device has been disabled by the wireless button. TO enable this device, press on the wireless button..."
But when I do it still will NOT let me. (In properties, all 4 are chked) and when I TRY and click on "SETUP", this is what comes up:
a box from Windows Internet Explorer- "Your WLAN is turned off or disabled. Foloow the instructions in HP Wireless Assistant to turn on or enable the WLAN before continueing..."
the problem with that is that when I hit the f-10 button and go into the system config, there is no "built in device "option" ???
Please help me, as I cannot connect to the internet and I am so frustrated at this point.
Thanks so much.