I received "A Recordable CD Drive Was Not Detected" message. Can you help me?

Question

I have Windows Movie Maker and I can put my photos and music together. I can download the files to my computer, but I can't burn them to a CD or DVD. I received "A Recordable CD Drive Was Not Detected" message. From what I know, I need to remove HP DLA application. In my programs list I have Sonic DLA and Sonic Record Now. I don't know if I will be able to use Windows Movie Maker and record the pictures and music if I remove the programs. Can you help me?

Answer 1

July 31, 2010
I don't know how old you post is but I am answering anyway. Hi joanne, I 2 was getting the same error message w Sonic Record Now ver 6.5, ie no recordable drive found. I found this site, it may help you. I know it says it is for Windows 7 but I found it to work on Windows XP Home. pxhelp20 is for xp vista and 7. I did not do anything else but verify there were no filters shown and then on line 6b of the Internet page which was adding pxhelp20 to the registry. CD/DVD Drive Is Not Detected. After that Sonice Record Now detected my cd/dvd drive.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01895589

Answer 2

July 31, 2010
Joanne I forgot to give you this Internet address too for Sonic Record Now not finding recordable device.

http://forums.support.roxio.com/topic/20482-trouble-with-pxhelp20sys/

Answer 3

As you can see on Microsoft troubleshooting guide, you need to uninstall the DLA application. After that, right-click on the CD-Rom drive, select Properties and click the Recording tab. Check the Enable CD recording on this drive box, click OK and restart the computer. It doesn't matter that you have Sonic DLA insted of HP DLA application. Both of them have the same features, only different developers. The program allows you to drag and drop files to your DVD drive and doesn't affect the burning process. If the problem is not solved, right-click on Computer icon, select Manage and go to Device Manger. Right-click on the drivers from Disk section, select Update Driver Software and follow the provided steps.

Another solution is to edit the Windows registry. Go to Start, type regedit and open the application. Navigate to HKEY-CURRENT-USER > Software > Microsoft > Windows > CurrentVersion > Explorer > CD Burning > Drives folder and click Export from the File menu. Enter a name, select a destination directory and click Save. You will be able to restore the registry key be double-clicking the file. After that, click the Volume{GUID} folder under Drives and double-click Drive Type. In the Value data field, type 1 if the drive is a CD-R drive or 2 if it is a CD-RW drive. Click OK, close the Registry Editor and restart the computer.