I just got a new laptop with Vista and downloaded the latest version of Express Scribe. I also have a desktop that is Vista and Express Scribe. On the laptop, though, when I load a wav file to transcribe, they all sound like they are dictating in...

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I just got a new laptop with Vista and downloaded the latest version of Express Scribe. I also have a desktop that is Vista and Express Scribe. On the laptop, though, when I load a wav file to transcribe, they all sound like they are dictating in a bathroom or vault and the sound is bouncing off the walls. The desktop does not do this. I have compared settings on both computers and they are the same. On this laptop, when I play music or anything else, it sounds fine (as I thought it might be the speakers). What can the problem be?

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answered by (300 points)

Sorry to hear that you're experiencing some issues. Please contact our support team so that we can help you fix this. Thanks!
http://www.nch.com.au/support/index.html

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