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JustVoip is disconnecting while I'm dialing.

+1 vote
asked by (130 points) about JustVoip
edited by

JustVoip is disconnecting while I'm dialing. I'm using a Pentium D PC with Windows XP. I still have 5 euros in my account. What can I do?

2 Answers

0 votes
answered by (260 points)

this could be due to your ISP blocking P2P applications, as many do these days. or it could be that you have a weak wireless connection (if your on wireless).

1 check your firewall first and add justvoip to the exceptions list
2 check your ISP's terms of use to see if they block P2P (it would be in their fair usage policy)
3 go onto justvoip's forums and ask for support there

0 votes
answered by (193k points)

In order to fix the connection error, go to Start > Control Panel > System and Security > Windows Firewall > Allow a program through Windows Firewall and check the box next to JustVoip. If you can't find the application in the Allowed programs and features window, press the Allow another program button, navigate to the installation directory, select the executable file and press Add. After that, from the Advanced Settings select Inbound Rules > New Rule. Check the Port box, click Next, select All local Ports and follow the self-explained steps. Also make sure that your security program doesn't block the connection and all applications that may use your Internet bandwidth are closed. If the problem persists, upgrade the program to JustVoip 4.14.745.

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