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I have received email with attachment but I am unable to open it. I Can open PDF, JPG, WPS but not XLSX format. Is there any way I can open the document?

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I have received email with attachment but I am unable to open it. I Can open PDF, JPG, WPS but not XLSX format. Is there any way I can open the document?

2 Answers

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answered by (194k points)
edited by

This is just a association error because if you already have a compatible Word application installed, this problem shouldn't occur.

Please try to manually save the document to your computer then open it. If you still have problems, use Open With and chose the Excel solution installed in the computer. You can check "Always open files of this type" and the next time you will open a XLSX file, the associated application will open your document as it was instructed to.

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answered by (193k points)

XLSX format belongs to Office package greater than 2003 meaning that you will not be able to open this format in Microsoft Excel 2003 unless you install the Compatibility Pack from Microsoft. Download and install the package then you can use your prior version to open the file.

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