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Cannot establish background data when creating a Google account.

0 votes
asked Jul 22, 2013
retagged Aug 2, 2013 by Nadia B

I'm creating a Google account, but it says "can't establish background data". So how is it? I try to create an account on computer, then log in to my phone but everything's still the same.

1 Answer

0 votes
answered Jul 23, 2013 by Julia Bocchetta (193,560 points)
edited Aug 2, 2013 by Nadia B

Please install RootExplorer or any other application that can access root and delete the following folder: /data/data/com.android.providers.settings. Restart your phone then add a Google account. This should help.

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