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How does WordToWeb 2012 generate context-sensitive help?

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WordToWeb 2012 converts a 2010 Microsoft Word document to HTML but the context-sensitive help feature is broken. The help automatically takes the user to the first page of the help document instead the relevant part of the help document. Any assistance with this problem is appreciated!

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answered by (194k points)
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This happens because WordToWeb does not have full support for features like these. I recommend to convert the document to a previous version (2003/2007). Then you could use WordToWeb and perform the conversion again. If it fails, it means that its compatibility with features like these is nonexistent.

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