Since there is no information related to the device and its drivers, please use the main website of the developer and contact customer care. The official website does not a have a support section from where you can download these drivers. Also, when you plug in the USB stick into a port on your PC, you will see it as a drive in My Computer. Browse the drive and install its support software, then you can contact the developer to ask for clarifications regarding this driver issue.
While you install the program, make sure that you run the setup package with elevated rights.