First time here? Check out the FAQ!
x

I have lost the serial and product number for my HP laptop. Any ideas how to recover it?

0 votes
asked by
edited by

I have lost the serial and product number for my HP laptop. Any ideas how to recover it?

Thanks!

3 Answers

0 votes
answered by (264k points)
edited by

Please go to Start > Run > type "cmd" and press Enter. Once the Command prompt is opened, please type the following command: wmic bios get serialnumber. It should take a couple of settings to complete and when it's done, you will see your serial number displayed. Alternatively, use wmic csproduct to gather information about the model number.

commented by (120 points)
Hi Stephen, when i say ive lost my serial number i mean that when i turn on my laptop it says "no serial number" then says my windows is not genuine.I have been told i need a dmi? tool to write it. Seems to be a problem with hp compaq laptops. Thanks very much for trying to help. Mike
0 votes
answered by

Hi Stephen, when i say ive lost my serial number i mean that when i turn on my laptop it says "no serial number" then says my windows is not genuine.I have been told i need a dmi? tool to write it. Seems to be a problem with hp compaq laptops. Thanks very much for trying to help. Mike

0 votes
answered by

my hp laptop serial number can not find what is the problem evan go run and still can not find

Your answer

Your name to display (optional):
Privacy: Your email address will only be used for sending these notifications.
Anti-spam verification:
To avoid this verification in future, please log in or register
...