How to do a patch upgrade or intergration from patch 19 to patch 21 on Sage X3 ERP?

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How to do a patch upgrade or intergration from patch 19 to patch 21 on Sage X3 ERP?

Client workstation: CLI.109 14/10/2011
Application: 164 release 34 patch 19 - 16v.003
Process Server: 16r.216

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Patches are applied by the system administration. Since this is a bit complicated and it requires extensive knowledge because in most of the cases, problems may appear. Usually, the process of patching is done automatically with installers which contain everything. User interaction is limited because since Sage products are complicated, a simple choice could ruin everything. Please contact your system administrator and ask him how to update the software.

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