I have a 460FN that can scan, but the Easy Document Creator software won't respond to scan from there. The latest driver (Supplied by HP by the way) are from September of 2017, and do not cure the problem. My copy of Easy Document Creator is current as version 1.06.60 dated 03-17-2015. This all started with the Windows April 2018 upgrade. How can we let HP know they need an update for their software?