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Why do I receive Critical System Exception error when trying to install Galileos on Windows 10?

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asked by about GALILEOS Viewer
edited by

Every time I try to install Galileos 1.9 on my Windows 10 I get an error saying "A critical error occurred in the application. error type: system exception" and a description saying current user failed: cannot get user settings: syntax error(missing operator) in query expression. What should I do to get Galileos installed?

1 Answer

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answered by (236k points)
edited by

I don't know where and how you got the 1.9 version, but the only one that I've found is GALILEOS Viewer version 1.8. I've initialized the installation process and it worked out of the box without issues or other errors.

Re-download the 1.8 version and then right click the setup.exe file and choose Run as Administrator because that's what I did on Windows 10 and it worked without issues.

Also, while you're at it, install latest version of Net Framework and Visual Runtime C++.

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