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Only one BTU meter reading is not displaying on software, but it display on M.bus?

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asked by about BTU Meter
edited by

From 200 BTU meters, only one BTU meter is not displaying on software? But all meters perfectly display on M.BUS.

1 Answer

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answered by (264k points)

I believe this is related to connectivity issues of the BTU meter. Since the issue is presented in a general way, I strongly suggest checking the help documents for the devices you have because I believe you'll have it explained there since all the other meters are working just find or it could be faulty as well.

I've also searched for the web for this inquiry and didn't find anything about it.

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